Privacy Policy

Effective Date: August 11, 2026 Last Updated: August 11, 2026

Balanced Bodies Wellness Clinic Hamilton Mill / Buford (“Balanced Bodies,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through our website located at www.balancedbodieshm.com (the “Website”), how we use it, and the choices you have regarding your information.

By using our Website, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use the Website.

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1. Who We Are

Balanced Bodies Wellness Clinic Hamilton Mill / Buford 3421 Ridge Rd. Ste C106 Buford, GA 30519 Phone: +1 678-926-3432 Email: info@balancedbodieshm.com

This Privacy Policy applies only to information collected through our Website. It does not apply to information collected offline, through other channels, or to the medical and health information governed by our patient records practices (see Section 10, “Health Information and HIPAA”).

2. Information We Collect

We only collect the personal information that you voluntarily provide to us, along with limited technical information that is collected automatically when you visit the Website.

a) Information You Provide Directly

Contact Form. When you submit our contact form, we collect:

• Your name
• Your email address
• Your phone number

Book an Appointment Form. When you request an appointment through our booking form, we collect:

• Your name
• Your email address

Any additional details you choose to include in a message or comment field are also collected and stored with your submission.

b) Information Collected Automatically

When you visit our Website, certain information may be collected automatically through cookies and similar technologies, including:

• Your IP address (in truncated/anonymized form where applicable)
• Browser type and device information
• Pages you visit and the time spent on them
• The website or source that referred you to us
• General geographic location (city/region level)

This information is collected primarily through Google Analytics (see Section 5).

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries submitted through the contact form
• To schedule, confirm, and manage appointment requests
• To contact you regarding your request by email or phone
• To operate, maintain, and improve our Website
• To understand how visitors use our Website and improve our services
• To protect the Website against spam, fraud, and abuse
• To comply with applicable legal obligations

We do not use the information you submit through our forms to send marketing or promotional messages unless you have separately agreed to receive them.

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4. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to function properly and to help us understand how visitors interact with the site.

Cookies are small text files stored on your device. We use them to:

• Remember your preferences (such as your cookie consent choice)
• Analyze Website traffic and performance through Google Analytics

When you first visit our Website, you are shown a cookie notice. By continuing to use the Website, you consent to our use of cookies as described in this Privacy Policy.

Managing cookies. You can control or delete cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect how the Website functions.

5. Third-Party Services

Google Analytics

We use Google Analytics, a web analytics service provided by Google LLC, to help us understand how visitors use our Website. Google Analytics uses cookies to collect information such as pages visited, time spent on the site, and general usage patterns. This information is aggregated and helps us improve our Website and services.

Google may process this data in accordance with its own privacy policy. You can learn more about how Google collects and uses data at https://policies.google.com/privacy.

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout.

Google Search Console

We use Google Search Console to monitor and maintain our Website’s presence in Google search results. Search Console provides us with aggregated, non-personally-identifiable data about how our Website performs in search, and does not collect personal information from you directly.

6. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties.

We may share your information only in the following limited circumstances:

• Service providers. With trusted third-party providers who help us operate our Website and services (such as our website host and Google, as described above), and only to the extent necessary to perform those services.
• Legal requirements. When required to do so by law, court order, or governmental request, or to protect our legal rights.
• Business transfers. In connection with a merger, acquisition, or sale of assets, in which case any personal information may be transferred as part of that transaction.

7. Data Retention

We retain the personal information you submit through our forms for as long as necessary to fulfill the purpose for which it was collected—such as responding to your inquiry or managing your appointment request—and to comply with our legal obligations. When information is no longer needed, we take reasonable steps to delete or securely dispose of it.

8. Data Security

We take reasonable technical and organizational measures to protect the personal information you provide against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your Privacy Rights

Depending on your state of residence, you may have certain rights regarding your personal information, including the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate personal information
• Request deletion of your personal information
• Opt out of certain uses of your information

To exercise any of these rights, please contact us using the details in Section 13. We will respond to your request in accordance with applicable law. We will not discriminate against you for exercising any of these rights.

California Residents: If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to know what personal information we collect and the right to request its deletion. We do not sell your personal information.

10. Health Information and HIPAA

Balanced Bodies is a healthcare provider. Any protected health information (PHI) you share with us as part of receiving medical care—whether in person, by phone, or through telehealth—is governed by the Health Insurance Portability and Accountability Act (HIPAA) and by our separate Notice of Privacy Practices, not by this Website Privacy Policy.

Please do not submit sensitive medical information, health conditions, or treatment details through the contact or appointment forms on this Website. These forms are intended only to collect basic contact information so that our team can reach out to you. Any protected health information will be collected and handled through secure, HIPAA-compliant channels during your care.

11. Children’s Privacy

Our Website is not directed to children under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

12. Third-Party Links

Our Website may contain links to third-party websites or resources. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any external websites you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Balanced Bodies Wellness Clinic Hamilton Mill / Buford 3421 Ridge Rd. Ste C106 Buford, GA 30519 Phone: +1 678-926-3432 Email: info@balancedbodieshm.com